Quality cost analysis has shown appraisal costs are too high in relation to sales. Which action probably would NOT be considered?

Quality cost analysis has shown appraisal costs are too high in relation to sales. Which action probably would NOT be considered?

• A. Adding inspectors to reduce scrap costs
• B. Streamlining inspection processes
• C. Training inspectors
• D. Implementing better sampling plans

Answer: (A)

When appraisal costs are too high, the goal is to reduce the expense of measuring and detecting quality issues without compromising the level of quality. Adding inspectors would increase the cost of appraisal because more labor and time are spent on inspection, making the high appraisal-cost problem worse instead of better. In contrast, streamlining inspection processes lowers the effort and time required per unit; training inspectors improves accuracy and reduces waste and rework; and implementing better sampling plans can cut the total number of inspections needed while still providing reliable quality information. So, adding inspectors is the action that would not be considered.

When appraisal costs are too high, the goal is to reduce the expense of measuring and detecting quality issues without compromising the level of quality. Adding inspectors would increase the cost of appraisal because more labor and time are spent on inspection, making the high appraisal-cost problem worse instead of better. In contrast, streamlining inspection processes lowers the effort and time required per unit; training inspectors improves accuracy and reduces waste and rework; and implementing better sampling plans can cut the total number of inspections needed while still providing reliable quality information. So, adding inspectors is the action that would not be considered.